Frequently asked questions AquaPure pesticide cleaner
Find answers to frequently asked questions about the AquaPure products here. These are also supplemented from time to time. All answers are based all information from the manufacturer's knowledge base, additionally supplemented by our own experiences.
Use
If the AquaPure does not want to charge anymore (the charging cable is attached, but it no longer flashes red), then it is expected that there will be erosion on the contact points and that is the cause of this problem. With the AquaPure, it is important that you clean and dry it well everywhere after use, because otherwise you will get erosion on the contact points (especially there). This is because there is salt in the water and the combination of water and salt and not making it dry causes erosion on the device. You will see this especially on the contact points and on the grill inside.
So check if you can still see a golden colour at the contact points. Should there be none or no golden colour left at one, there is erosion on the contact points. To solve the problem, now do the following. Dab a piece of kitchen roll in the (organic) vinegar and then place (or stick) it on the contact points so that it comes into contact with the vinegar. You leave this for an hour. Then you go and rinse it under the tap and carefully scratch the contact points clean with a potato knife. Once these are cleaner again (you can see the golden colour again), try charging it again. Normally, it will then do it again.
So, should this be the solution, you know that from now on you should keep the contact points clean and dry. Should it not provide a solution, please contact us.
With daily use, the device should be recharged every two to three weeks.
Use the magnetic cable you get in your AquaPure box. From the right angle, hold the cable close to the charging port on the AquaPure and you will notice that it just clicks! Simple as that.
Under no circumstances do we recommend using the water after purification as a source of clean drinking water.
If you see no air bubbles coming out of your AquaPure, switch off the unit and remove it from the water. Turn the top cover counterclockwise to the unlocked position by turning the handle. Once the top cover is removed, turn the nut on the inner electrolyte components clockwise to tighten them. This should solve the problem immediately.
Absolutely! But make sure you clean your sink well beforehand to achieve the best possible results.
Material
Yes, the AquaPure is 100% BPA- and PVC-free.
100 x 50 millimetres / 3.94 x 1.97 inches
The included charger has a USB connector. That means you can charge your AquaPure with any electronic charging plug you have in the house. Your phone charger, for example!
Yes, the magnetic charging cable is included in the box. It is a bit well hidden though, as it is in the double bottom of the box.
Cleaning, maintenance and storage
After daily use, we recommend quickly rinsing the AquaPure for a few seconds with the cap removed. And once a month, completely remove the electrolysis membrane and check for dirt and rinse.
If you prefer to purify all your fruits and vegetables at the same time, we recommend doing multiple cleaning cycles.
Our recommendations for optimal cleaning results are as follows:
1 to 3 litres of water: One cleaning cycle
4 to 6 litres of water: Two cleaning cycles
7 litres of water or more: Three cleaning cycles
To start a new cycle, simply click the ON button again. For better cleaning efficiency, adding a pinch of salt is recommended.
For optimal cleaning results, we recommend rinsing your AquaPure quickly after each use.
Warranty
Yes, every AquaPure comes with a 2-year warranty.
Manuals
Yes, it is available and you can download here.
Test results
The manufacturer rigorously tests numerous different pathogens and chemicals. This takes some time, as all tests must meet an internationally recognised standard for laboratory testing.
The AquaPure is proven to remove up to 99.9% of pesticides, bacteria and other harmful substances from your fruits and vegetables. All tests are carried out in international standard laboratories with strict safety protocols. All results can be found at this manufacturer's webpage.
Replace
The AquaPure is a one-off investment built to last. There are no expensive filters or other parts to replace.
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