Complaints and review policy
Complaints
We encourage you to raise complaints with us first by emailing to info@alternatievemiddelen.nl or call 085-0433200. If this does not lead to a solution, it is possible to submit your dispute for mediation via WebwinkelKeur Foundation. So you can go to them for complaints and disputes.
Review policy
It is important to us that reviews give the best possible picture of our products and service. Our reviews are therefore managed, impartially, by WebwinkelKeur.
WebwinkelKeur has taken measures to ensure the authenticity of reviews. What measures these are read here.
Our customers are not rewarded for writing reviews. No discounts or other gifts are given. We think it is important that reviews give the best possible picture about our products and service.